How to do a iPhone 8 Screen Repair in Vero Beach

At Cell Medic, we specialize in repairing most common iPhone 8 problems. Our amazing team of professionally trained repair specialist work quickly so you don’t have to be without your iPhone 8 for long! In fact, many iPhone 8 screen repairs may be done within the day, or while you wait.

Check out just how complicated it is to replace the iPhone 8 screen, you can read more about it on this website.

Cracked iPhone 8 Screen?
If your iPhone 8 needs a screen repair, you’ve come to the right place! Whether your iPhone 8 screen is cracked, shattered, scratched or malfunctioning, trust Cell Medic for reliable repairs that won’t break the bank.

iPhone 8 LCD Screen Replacement
Touchscreens are complex technology made up of many components. If these components are not functioning properly, problems like discoloration, flickering screen, or broken buttons can arise. We use only quality parts and specialty tools to perform LCD screen replacements on your iPhone 8.

iPhone 8 Cracked Glass Replacement
Cracked iPhone 8 glass happens to the best of us. Cracked screens aren’t just annoying; they can also cause more serious problems over time, such as dead spots, backlight malfunction, and discoloration. The only way to fix a shattered glass is to replace it. Cell Medic can complete a cracked glass replacement for your iPhone 8 in no time.

Let us Fix Your iPhone 8 Screen Today
If you have a cracked iPhone 8 screen, the repair specialist at Cell Medic are ready to help you. Stop by one of our conveniently located stores for same day repairs, or mail the phone in at your convenience.

Worried about how much it will cost? Cell Medic offers a free device assessment and estimate before you commit to paying, leaving your options open to chose our iPhone 8 screen repair service or consider upgrading to a new smartphone. Contact your local Cell Medic store today!

Fix your Samsung Galaxy A50 when it won’t turn on

The Samsung Galaxy A50 is one of the most impressive devices in the mid-range category. However like any other smartphone, the A50 is not perfect and there will always come a time when you can encounter an issue or two. In fact, some owners already complained because their units turned off and won’t turn on anymore. The problem reportedly occurred without apparent reason or cause. Others would say that it’s a hardware issue but most of the time, it’s actually just a firmware problem.

In this guide, I will walk you through making your unresponsive Galaxy A50 turn on and respond again. You basically just need to do one procedure to fix this problem, although I will also give you an alternative should the phone remains unresponsive after doing the first procedure. So, if you’re one of the owners of this device, read on to learn how to fix your Galaxy A50 that won’t turn on respond again.Before we move on to our troubleshooting, if you happen to find this post while looking for a solution to a different problem, then visit our Galaxy A50 Help Guides page for we have already addressed some of the most common issues with this device. We may have already published articles that could help you fix your problem. Find issues that are similar to yours and feel free to use our solutions.

Fixing Galaxy A50 that won’t turn on

When a phone turns off by itself and would no longer respond or turn on, you can always expect it to be a firmware crash provided that it doesn’t have any signs of physical and/or liquid damage. If, for instance, your phone was hit with something hard or got dropped on a hard surface and then this problem occurred, more likely the problem is with the display or more serious than that. If you knew that your phone has a physical or liquid damage, then there’s no point in troubleshooting it. Just bring it back to the store and have it checked by a tech. But assuming that you just found out your phone is stuck on a black screen and won’t turn on or respond, then here’s what you should do:

First solution: Force Restart your Galaxy A50

The very first thing that you have to do if your phone no longer turn on or not responding and got stuck on a black screen is the forced restart. It’s a simulated battery removal that’s very effective in fixing firmware crashes and other minor system issues. In fact, it might be the only thing you need to do to make your Galaxy A50 work perfectly again. Here’s how you do it on your phone:

  1. Press and hold the Volume Down button and don’t release it yet.
  2. While holding down the volume button, press and hold the Power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

If you were able to make the phone respond or if the logo actually shows on the screen, then the problem is already fixed. You were able to make your phone respond again just by doing the forced reboot. However, if it still won’t turn on after the first solution, then move on to the next procedure.

Second solution: Charge your phone and do the forced reboot

I’m sure you already thought that this could be due to a drained battery and you may have already tried connecting the phone to its charger but it’s still not responding. Well, there are times when a simple battery drain will result in a system crash just before the phone powers down due to insufficient power. As a result, you will be dealing with a couple of pretty minor issues that both leave the phone unresponsive. But don’t worry, you can always do something about it. Here’s how…

  1. Plug the charger to a working wall outlet.
  2. Using the original cable, connect the phone to its charger.
  3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
  4. After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet.
  5. While holding down the volume button, press and hold the Power key as well.
  6. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

If you were able to make your phone work again by doing any of the procedures here but the problem occurs from time to time, then you just need to reset your device as some of its data files may have been corrupted or already obsolete. Just backup your important files and then remove your Google account. If ready, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

On the other hand, if your phone still won’t turn on after doing these procedures, then you have no other choice but to bring the phone back to the store so that a technician can check it up for you.

I hope that this troubleshooting guide has been able to help you fix your Samsung Galaxy A50 that won’t turn on. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Fix the iPhone XR now in Vero Beach

Issue: Dropped calls

We’ve seen a few people complain about the iPhone X dropping calls in the Apple support forum. This is one of those issues that has a lot of potential causes, including your network and location. Nevertheless, there are some things you can try to reduce or eradicate dropped calls.


  • Some people seem to have encountered call issues with VoLTE, so you can always try turning it off. Go to Settings > Cellular > Cellular Data Options > Enable 4G, and switch to Data only to see if it makes any difference.

Possible fixes:

  • It’s definitely worth trying a simple restart to reset your iPhone X by turning it off and on again or force restarting it.
  • There might be an issue with your network settings. Try going to Settings > General > Reset and tap Reset Network Settings, then test again.
  • Take a look in Settings > General > About and wait for a few seconds to see if you get the option to update via a popup entitled Carrier Settings Update. If you do, then tap Update.
  • If you’re still having issues, then contact your carrier and ask them for advice.

Glitch: Search in Settings not working

There have been a couple of threads in the Apple support forum about people having trouble with searching Settings. The Search option at the top of Settings is just blank and doesn’t return any results. Luckily, it’s easy to fix:

Possible fixes:

  • Go to Settings > General > Language and change your language to something different, for example, if your language is currently set to English (US), then switch to English (UK). Now force close the Settings app and then open it up again and switch back to your original language.
  • If that didn’t help then go to Settings > General > Reset and tap Reset All Settings. Just bear in mind that you’ll have to re-enter some details after this, such as Wi-Fi network logins.

Problems: Won’t charge, charging slowly, or wireless charging not working

Quite a few people have been having trouble with iPhone X charging. Threads at the Apple support forum describe the iPhone X refusing to charge at all, slow charging, or wireless charging not working properly.

Possible fixes:

  • You want to make sure that the fault doesn’t lie with your charging cable, charger, or charging pad, so start by testing it with another device, or test your iPhone X with a different charger.
  • If you have a case on your iPhone X, remove it and test again to ensure that the case isn’t interfering with charging in some way.
  • Try resetting your iPhone X by turning it off and on again or force restarting it. This can at least temporarily resolve charging issues.
  • If the problem persists, then contact Apple support. You may need a new charging port or some other hardware fix.

Issue: GPS not working properly

It seems as though people have been complaining about the GPS in the iPhone X for quite a while. There are multiple threads at the Apple support forums about GPS struggling to get an accurate fix, drifting around, or just not working.

Possible fixes:

  • Start in Settings > Privacy > Location Services and make sure that it’s toggled on and that any apps, like Google Maps, that require access to location data have it.
  • Open up the App Store and check in the Update section to make sure that any apps you’ve been having issues with are fully up to date.
  • Check in Settings > General > Software Update and make sure you have the latest iOS update.
  • Try toggling Airplane mode on and off again. You can do it via the airplane icon in Control Center or by going to Settings > Airplane Mode.
  • Go to Settings > General > Reset and choose Reset Location and Privacy.
  • If nothing so far has worked, then you could try a factory reset. Just make sure that you back up first.
  • It’s time to contact Apple support or head into an Apple Store; there’s a slim chance that you have a hardware problem.

Problem: Touchscreen not responding or ghost touches

A few iPhone X owners have been suffering from a touchscreen glitch that seems to result in the screen reacting without being touched and sometimes in the screen not responding to touch properly. There are several threads at the Apple support forum about these issues, and Apple has acknowledged that some iPhone X displays “may experience touch issues due to a component that might fail on the display module.”


  • Contact Apple support or head into an Apple Store and you should be able to get this issue fixed for free. If you’ve already paid to get it fixed, you might even be able to claim a refund.

Glitch: Face ID not working properly

People have quickly gotten used to unlocking their iPhones with their faces, but it seems that Face ID has not been performing perfectly for everyone. Posts in the iMore forum and the MacRumors forum describe an increasingly erratic Face ID which inexplicably fails some of the time. This issue may crop up after a software update.


  • Make sure your environment is well-lit and don’t wear shades.
  • Consider going into Settings > Face ID & Passcode and toggle Require Attention for Face ID off. But be aware that this makes it less secure.

Potential fixes:

  • Go to Settings > Face ID & Passcode and tap Reset Face ID. Work through the steps to set it up again.
  • Look in Settings > General > Software Update and make sure you have the latest update.
  • If nothing has worked, then take your iPhone X into an Apple Store or to an authorized service provider and ask for a repair or replacement. Apparently, Apple has some testing procedures in place for this problem and it might require a rear camera repair.

Issue: Screen freezing

We’ve seen a few reports at the Apple forums and the MacRumors forum about the iPhone X screen refusing to turn back on, refusing to turn off, or freezing up intermittently. There are a few possible causes of this.

Potential fixes:

  • The first thing to try for a problem like this is a force restart. Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Then press and hold the Sleep/Wake button until you see the Apple logo. Unfortunately, this might only be a temporary fix.
  • For a more permanent fix, it might be worth trying a factory reset, just make sure you back up first.
  • If there’s any visible damage, or you suspect physical damage from a drop or bump could be the cause, then contact Apple and take your iPhone into an Apple Store or authorized repair shop for a repair.

Problem: Screen burn-in

Shortly after the release of the iPhone X, Apple put out a statement about the OLED display used in the phone. The company noted that over time, “image persistence” or “burn-in” could appear. Burn-in occurs when a static image is left on the screen for a long time and gets burned into the display permanently. For example, if you leave your iPhone X screen on for quite a while sitting on the home screen, the icon of an app may get burned into the screen, so much so that you can see its faint outline when watching a video.

Apple is being proactive here and warning users that burn-in could occur on the iPhone X in the future, as OLED screens are often prone to the problem, but it’s not likely to happen to most people.


  • Apple recommends you reduce the brightness on your phone. To reduce the brightness on your iPhone X, pull down on the right side of your screen to open the Control Center and adjust the brightness slider.
  • Turn on Auto-Lock. Since static images are much more likely to cause burn-in, you’ll want to make sure that your screen will turn off when you’re not using the phone. To turn on Screen-Lock, go to Settings > Displays & Brightness > Auto-Lock.  Set your display to turn off after 30 or 60 seconds of inactivity.

Problem: iPhone X not working in cold temperatures

A number of users on Reddit have reported that the iPhone X stops working when they are in cold temperatures. The problem typically only lasts a few seconds, though some users have experienced a longer freeze-up. Luckily, Apple is aware of the problem and is working on a software update that should address the issue.


  • Users report that locking and unlocking the screen will fix the problem.

Issue: Green line appearing on screen

Apple Insider reports a small number of iPhone X users see a persistent green line on the left or right side of the screen. People who have experienced the issue say the line does not appear when you first turn on the phone, but after using it. Samsung, the manufacturer of the iPhone X display, had a similar problem with the Samsung Galaxy S7, leading people to believe this may be a hardware problem.


  •  Apple is aware of the issue and is currently replacing affected units. The company is also gathering data from the damaged devices to determine the source of the problem. If you have an affected unit, take the phone to an Apple Store or contact them by phone at 1-800–694–7466, or online here.

Problem: Crackling speakers at high volume

Posts in the Apple forums, on Reddit, and in the MacRumors forum describe a crackling noise when iPhone X speakers are at a high volume. The problem seems to be limited to a small number of phones and continues after the unit is replaced. A similar problem on the iPhone 8 was attributed to a software issue and a patch was released to address the problem. It’s unclear whether the iPhone X problem is a software or hardware issue at this point, but Apple is currently looking into it.


  • Do not use speakers at a high volume.
  • Use the EarPods included in your iPhone kit or other external earbuds.
  • Take a look in Settings > General > Software Update as Apple has made changes that are supposed to cater for this issue, though some owners suggest that all Apple has done is reduce the maximum volume.

Repair Samsung Galaxy S10e Vero Beach

Here’s a list of the most common Galaxy S10 problems and how to fix them, that way you can get your phone running its best. The S10 has plenty of fancy features, but it isn’t perfect. Whether that’s the fingerprint scanner acting up, camera and keyboard problems, or even Android 10 problems. Here’s what you need to know. These repairs also apply to the Galaxy S10e, Galaxy S10 Plus, and Galaxy S10 5G.

You don’t have to go to a carrier store or call Samsung support for help. Instead, follow our tips and fix your Galaxy S10 problems right from home. We’ll walk you through the most frequent complaints, then offer repairs, tips or resources to address them. Keep in mind that everyone uses phones differently, and not everyone will have the same problems. Let’s get started.

Update: The October security patch is available for US carriers and unlocked Galaxy S10 models, which repairs a lot of problems from the August and September software. Users reported a change in battery life, auto-focus problems in 3rd party apps, weird password problems, or overheating while charging. Plus, we’re seeing a few reports the November Galaxy S10 update is hitting some devices over a week early with tons of software improvements.

Then, the Android 10 (One UI 2.0 beta) is now available with even more repairs, but it is beta software, so don’t expect a perfect experience. Furthermore, some One UI 2.0 beta users cannot unlock their S10 with a finger, pattern or password, and the only result is a factory reset. Samsung is rolling out a fix, so hold off on the beta until the patch arrives.

How to Fix Galaxy S10 Fingerprint Scanner Problems
First things first, we have to address the fingerprint scanner. At the last minute, Samsung put screen protectors on all Galaxy S10 models prior to shipping, and that’s making the fingerprint scanner setup process very difficult. You have to press really hard, and you’ll likely get a few failed attempts during the setup process. DO NOT WORRY.

Samsung issued a day-one software update that drastically improved the fingerprint scanner speed and reliability. Then, in April (and September) Samsung released more updates that surprisingly made a huge change. Users are reporting a vastly better experience with the fingerprint sensor. Additionally, once you remove that cheap plastic film Samsung put on the phones it works way better.

That said, if you’ve received the latest software update, took off the screen protector and are still dealing with problems we have a few tips. For one, move your finger in several different locations while you do the registration process. Then, register your fingertip a few times holding the phone with one hand, as that’s how you’ll likely unlock it the most. Don’t hold the phone in one hand and use the other to tap. Register your finger while holding the phone as you normally would.

If you’re using a case we recommend redoing the entire finger scan process again, to get the angle right. Plus, we’re hearing registering the same finger twice substantially improves the results, too. And finally, whether you do or don’t use a screen protector, try this trick to increase screen sensitivity.

And now, we’re hearing that some 3rd party film screen protectors have a weird gel inside, which actually causes problems and lets anyone unlock your Galaxy S10 with their finger. This is a new problem that surfaced in October, and Samsung is working to release a patch asap. Use glass screen protectors, or use a password/pin until that update arrives.

How to Fix Galaxy S10 Accidental Screen Touch Problems
Samsung’s Galaxy S10 is still new and you can expect several updates within the first month or two that will address most of your complaints, for now, keep reading.

Another complaint we keep seeing is users are accidentally touching the side of the phone and opening the Edge apps panel, launching apps, or just waking the screen by accident. With almost no bezels, there isn’t anywhere to put your hand during use. That said, one quick change in settings will prevent these accidental taps. Or, just disable the edge panel like I did.

Go to Settings and select Display
Scroll down to Accidental Touch Protection
Flip the switch to ON
Not only does this help prevent accidental taps and touches in general, but it also helps with accidental taps in a pocket, purse, bag, or dark areas. Furthermore, we’re seeing complaints about color shift and bad viewing angles on the S10, where the screen has a red tint to it. We’re hoping this can be fixed by a software update, as we saw a similar situation with the Galaxy S8 in 2017.

How to Fix Galaxy S10 Apps That Are Not Full Screen
With a big 6.1 or 6.4-inch Quad-HD screen that’s long and skinny, some apps don’t use the entire screen on your Galaxy S10. This is due to the long aspect ratio, similar to 16:9 widescreen movies back in the day having black bars, not to mention the cutout at the top for the camera.

Most apps and games scale up to fit the entire screen, but some don’t. If so follow these steps to fix the issue. That guide is from the Galaxy S8, but the same steps apply even on Android 9 Pie One UI.

Pull down the notification bar and head to Settings (gear-shaped icon near the top right)
Tap on Display
Select the option labeled Full screen Apps
Tap on any app that isn’t full screen, and switch it from Auto to Full Screen
At this point, most apps should work fine and developers already fixed this. If not, you can force them into full screen mode. Now it will automatically scale to the new 18.5:9 aspect ratio and fill your entire display with content. Additionally, when you launch an app and it doesn’t use the entire screen, you’ll see a little popup at the bottom of the screen to quickly toggle it to full-view. Tap that and you’re all done.

If apps or games get cut off after you do this, reverse the steps and change it back to Auto.

Sprint Galaxy S10 No 4G LTE Problems
A huge issue for all three models of the Galaxy S10 on Sprint is no 4G LTE. These phones are stuck on old, slow 3G speeds where the internet almost doesn’t work, videos won’t load, and the phones are nearly a paperweight. Some people have 4G LTE, but not for very long, and the constant searching for a signal and switching from 3G to 4G LTE makes the phones very hot. Spring has acknowledged this issue several times, and finally fixed it.

On April 16th Sprint issued yet another software update for the Galaxy S10 (software version ASD5) and that should fix your 4G LTE problems. And while dozens of users said they’re finally seeing 4G LTE internet speeds and improved battery life, a lot of users like Tim from Twitter are still struggling.

This is an ongoing issue with the Galaxy S8, S9, Note 8, Note 9 and S10 all running Android 9 Pie on Sprint. Those with a phone on a different carrier will not deal with this problem. Sprint claims they fixed this, but we’re still seeing a lot of complaints, even as of August 2019. The August 26th update should improve things further. Let us know in the comment section if you’re still having problems with your Sprint Galaxy S10.

How to Fix Galaxy S10 App Drawer Button Missing
If you’re coming from an older Galaxy smartphone you’re in for a surprise. There are no physical buttons, no home key, and no app tray icon. They’re all gone. Some owners are getting frustrated that they can’t find all of their installed apps. Swipe up, and they’ll appear. Or, here’s how to go back to the old style.

Press and hold down on any blank space on your screen. It will zoom out to an edit and layout page, and give you setting or wallpaper options.
Tap the gear-shaped settings button.
Next hit the option in settings labeled “Apps Button” and select the “show apps button”.
This way you’ll have a button that launches a tray with all of your apps like before. Or, if you’re coming from an iPhone select “Home screen only” if you want all the apps on your home screen like iOS.

Galaxy S10 Freezing & Unresponsive Problems
Is your Galaxy S10 or some of its apps freezing and becoming unresponsive? We saw this with the S9, and now a few reports are emerging on the new Galaxy S10. You might experience this in the contacts app or phone dialer while trying to make a call.

If your S10 is frozen or unresponsive press and hold both the power and volume down buttons at the same time, and hold them down for 7-8 seconds. The phone will turn off, reboot, and start fresh. This will not harm anything and simply forces the phone to restart, even if it’s completely frozen and the screen is black. Give it a try.

Additionally, the Galaxy S10 May update “XXU1ASE5” caused problems for multiple users, so much that Samsung pulled and delayed the update. We’re hearing reports of fingerprint problems, freezing, lag, and more. The company quickly fixed this problem with the June update, which US carriers are still waiting for. Read more about this problem right here.

How to Fix Galaxy S10 Bluetooth Problems
Samsung’s new phones run the latest Android 9 Pie with a refreshed One UI interface over the top of Google’s software. And, for the first time in a few years, we’re not seeing too many BT complaints yet. That said, you’re likely to experience a few problems with Bluetooth in your car, stereo, or accessories. With so many speakers, headphones and other accessories you’re bound to have an issue here and there.

If you can’t see devices or do see them and they won’t connect, you’re not alone. Sometimes the connection is poor and audio cuts out too. Thanks to Bluetooth 5.0 on the Galaxy S10 most people shouldn’t face any problems. If you do, simply toggle Bluetooth OFF, then turn it back on again. This repairs the issue 95% of the time. Or, forget the device entirely and redo the “pairing” process.

Users can also head to Settings > Apps > and find “Bluetooth” and clear the cache. This will erase all pairings, which fixed problems on the Galaxy Note 8 and S9. Otherwise, try our biggest tip for ANY problem, and reboot your phone. Yup, just a simple reboot usually repairs just about everything.

How to Fix Galaxy S10 WiFi & GPS Problems
With every phone release, we see reports about WiFi problems. And, we’re already seeing comments about poor performance, WiFi drops, connection problems and more with the Galaxy S10, even though it supports the new WiFi 6 protocol. This is almost never a problem with the phone itself, and usually something else.

We’ve found that Samsung’s super helpful SmartSwitch tool for transferring an old phone to a new phone can often be the problem for bad WiFi. The software transferred the name, password, and connection for you. That’s nice, but that might also be your problem.

Those experiencing Galaxy S10 WiFi problems have a few things they can try. First, we recommend you forget your WiFi network and re-enter the password on the phone. Do this by heading to Settings > Connections > WiFi. Push and hold your home internet connection and tap forget network on the pop-up. Then search for a WiFi connection, find yours, put in the password and it should work. Better yet, reset your network to default settings. We’ve found unplugging the power to your router for 10 seconds will give it a fresh start. Then try connecting your Galaxy S10 one more time.

Additionally, we have one more super helpful tip for WiFi problems. Go to Settings > Connections > WiFi > Advanced Settings > and disable the WiFi sleep option. That way WiFi stays on no matter what, even when the screen is off. Now all your apps and services continue to use WiFi, and you don’t need to keep the screen on while you update apps.

How to Fix Galaxy S10 Always-On Display and Lift to Wake Problems
Samsung added a new “lift to wake” feature to the Galaxy S10. When you pick it up the screen automatically comes to life. It’s nice, but some people don’t like it. Plus, we’re seeing a ton of complaints that the lift to wake or AOD feature is making the phone wakeup in pockets, which is draining the battery.

So, here’s how to change, customize, and tweak the always-on display. We’ll also show you how to turn off the lift to wake feature.

Go to Settings > Lock screen > and tap on Always-On Display. From here, you can customize and change the entire experience. Personally, we recommend you leave this on as it’ll cut down on how often you wake up the phone — resulting in longer battery life.

Then, go back to the main Settings menu and go to Advanced Features > Motions and gestures > and uncheck the Lift to wake feature. While you’re here, kill the “double-tap to wake” if it keeps going off in your pocket. Samsung will fix this with a software update, eventually.

Turn Off These Settings if Your Phone Battery is Draining in your Pocket

How to Fix Galaxy S10 Wet Speaker Problems
The Galaxy S10 and S10+ are IP68 dust and water-resistant. Meaning you can take it in the shower, drop it in the pool, or use it at depths of around 5 ft without worry. The phone can technically handle around 5ft for 30 minutes and still work fine. Even the dual speakers can handle a little water.

However, if the speaker or grill gets wet your phone will sound funny and muffled. This isn’t a concern and there’s no damage either, you just need to try it out.

Samsung uses a coating on the inside of the device to keep the components safe. Then, something they call “surface tension” to keep water out of both speakers. If your music or speaker sounds funny you just need to let it dry. Or, tap it gently against your hand to push any water out of the speaker. Most likely there’s nothing wrong with your phone, just give it time.

Bonus tip: Never EVER charge your phone when it is wet. Let the USB Type-C charging port completely dry before you plug in your phone to refill the battery.

How to Fix Galaxy S10 Battery Life Problems
With a bigger 3,400 mAh battery in the Galaxy S10 and an even bigger 4,100 mAh pack in the S10+, these phones get some of the best battery life we’ve ever seen. It’s pretty impressive. Still, some users may run into problems or battery problems that will need attention.

First, here’s our big guide to fixing bad Galaxy S10 battery life problems. Your next step to solving any battery situation is by heading to Settings > Device Maintenance > Battery > Battery Usage to see what’s going on. This gives you a detailed breakdown on what uses what, and even shows the #1 battery drain at the top of the list.

If an app is malfunctioning or misbehaving it’ll use too much battery and appear at the top of this list. If you see anything other than Display, screen, Android System, or Android OS at the top, or a game you just played, then something isn’t right. Disable or reinstall any app or service that’s draining more battery than it should.

Back in March, an update fixed a “deep sleep” issue for those with a Samsung Exynos version of the phone (mainly models outside the US). Then, another update for all other models arrived and we’re expecting another in July and throughout the summer.

And finally, the July Galaxy S10 update wrecked battery life for the US carrier models, mainly AT&T. We have a super simple way to fix it, though, so give this a try.

Basically, turn off any and all network or carrier enhancement or diagnostic tools. The June/July update for the AT&T Galaxy S10 and S10 Plus added something called “AT&T mobile network diagnostics” to the mobile networks settings menu, and is ON by default. Turn this off using our steps in the image above, and look for something similar from Verizon or T-Mobile.

How to Fix Galaxy S10 Camera Problems
Initially, we didn’t see any big complaints about the Galaxy S10 camera, but a few users on Reddit shared reports of their problems. One being the front camera is way too close when you use apps outside of Samsung’s camera app. Furthermore, the June update ruined the Galaxy S10 camera in 3rd party apps like Facebook, Instagram, or Snapchat, especially while trying to record video.

The summer security patches wrecked auto-focus for the Galaxy S10 on both AT&T and T-Mobile. My AT&T Galaxy S10+ is almost completely unusable with Snapchat or Instagram, as it never focuses on the subject while trying to take photos or video. We’re seeing several reports about this from users. Samsung is aware of this problem, and the August update fixed it, mostly. Unfortunately, Snapchat still cannot use the rear cameras on the Galaxy S10+, as they go completely out of focus. So far the only fix we’ve found is installing a version of Snapchat that’s 6-months old. Like Snapchat v10.57 right here.

We’re also seeing a report that the buttons for the three rear cameras don’t always switch to that specific lens. I’m not seeing this issue, but if you are, try rebooting your phone. Then, users are reporting poor lighting and a super dark super slow-motion video experience. The 960 FPS slow-mo feature needs a lot of light for the best experience, so if you try it indoors, you won’t enjoy the results. That’s not a problem, it’s just how the new technology works so far.

Reboot Your Galaxy S10 to Fix Most Problems
Before we share our last tip, try a simple reboot. Almost every problem we hear from friends, family, or see online can quickly be fixed by rebooting your Galaxy S10. Seriously, before you try anything major, reboot the phone. Not receiving text messages, reboot your phone. Your sound isn’t working, reboot the phone.

Press and hold the power button on the right side of your Galaxy S10, then tap restart. Within about 1 minute you’ll be up and running with almost every problem gone.

Also, go to Settings > Device Maintenance > and tap the 3-dots in the top corner and select Auto Restart. Now, choose the time and day of the week, like Wednesday at 4 AM. This way your phone will reboot once a week at night so performance stays at its best, and problems are a thing of the past.

How to Factory Reset the Galaxy S10
Most owners won’t experience any major problems with the Galaxy S10 or S10+. If you tried everything we mentioned above and checked with your carrier for help, we do have one last step you can try before looking into a replacement. The last resort to fix big problems is doing a factory data reset. This will erase all user data, apps, messages, and content from the phone. Only do this if something is seriously wrong and a show-stopping problem.

Keep in mind that you will want to backup any data before you proceed. Go to Settings > General Management > and hit Reset to get started.

This process will only take a few minutes and will restore the original software that came with your phone. Galaxy S10 owners can use Samsung SmartSwitch or Google restore to get all their apps back. Again, this is the last resort if you have major problems. If this doesn’t fix it, consider reaching out to Samsung or your carrier for a replacement phone.

Fix iPhone 11 Pro

Releasing a new smartphone — even one as seasoned as the iPhone — is no easy feat. Right out of the gate there are bound to be issues, either with the device itself or with any new operating system that’s designed to work with it. In this case, Apple’s iOS 13 presented so many issues that it’s been updated several problem-squishing times over the last month. Owners of Apple’s newly released iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max have reported a variety of issues since the handsets were released into the wild. Thankfully, none of these issues rise to the level of major, but some are causing some head-scratching and anxiety.

New hardware and software released at roughly the same time make it harder to decipher where the problem originates. There have been many reported issues with iOS 13, such that Apple has released a series of updates to respond to them and hopefully those fixes have mitigated some issues with the hardware. Here are a few initial iPhone 11 issues we’ve discovered around all three versions of the new phone so far and some tips on how to fix them.

Problem: Wireless charging
Issues with dysfunctional wireless charging are fairly widespread. Some with Qi wireless chargers report that after they place certain iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max models on the charger, the iPhone may recognize it as a charger, but will not actually charge, and may even become hot. One Apple discussion thread states: “Pro Max won’t charge wirelessly on 2 different chargers. Both chargers work fine with my old XS Max. Tried turning off Optimized Battery Charging, to no effect. Will only charge using the cable.” Some iPhone 11 owners said this problem first surfaced after installing various iterations of iOS 13, which may shift the blame to the software.

Possible solution:
This problem does not involve user error, so there’s not a lot you can do to avoid it. You can continue to charge your phone with a wired connection. Make sure to update your iPhone’s OS with newly released versions, as Apple continues issuing fixes for various issues. Meantime, Apple suggests a power-off reset/restart, which did solve the issue for some people.

Press and release volume up.
Press and release volume down.
Hold the power button and wait until the Apple logo appears.
common iphone 11 pro issues and how to fix them feature image
Corey Gaskin / Digital Trends

Problem: Activation issues
Activation issues are common when you try to get a new phone up and running for the first time, regardless of model, and the iPhone 11 has proven to be no different.

Possible solutions:
If you’re having issues activating your new iPhone 11, first make sure that all systems are up and running by checking Apple’s System Status page. If something is not toggled on green, wait until all systems are up and try again. If it’s green and still not operative, make sure your phone has a SIM card inserted. If you can switch the SIM card from your old phone into your new one, try that first. If you get a “No SIM” or “Invalid SIM” error message, Apple suggests the following steps.

Make sure your wireless plan is operational.
Update your handset to the latest iOS version and restart.
Go to Settings > General > About. If an update is available, you’ll see a prompt to select OK or Update, and then update.
Remove your SIM card from the tray and then put it back. The tray should close securely. Only use the tray that comes with your current phone as others may not fit.
Try a different SIM card. You can get one at your carrier’s retail outlet or ask your carrier to test your phone with a different card. Replace your current SIM card with a new one, if necessary.

Problem: Volume, audio, and sound issues
If you find there are issues with any aspect of audio function there are various remedies you can try.

Possible solutions:
Take your SIM card out of your phone and then replace it to remedy the problem of a poorly positioned card.
Turn off Bluetooth to compare audio quality with or without it. If it improves, leave it off for your calls.
Make sure your microphone is clean, clear, and unobstructed.
If the above steps do not improve the audio, clear your phone’s cache memory by restarting it.
Do a hard factory reset (Settings > General > Reset). Before going on to do this, be sure to back up your data first.

Common iphone 11 pro issues and how to fix them max ios 13 920×7666
Julian Chokkattu/Digital Trends

Problem: Overheating
There are multiple reports of various iPhone 11 units getting uncomfortably hot and concerns about the effect on the long term battery life of their new handset. Among the heat-related issues was this comment: “I received my iPhone 11 Pro on Friday and notice my phone getting hot while using GPS on Saturday and then again on Monday. It was uncomfortably hot and to hold. I took it to Apple Monday evening and they informed me that as long as the phone doesn’t shut down or give the too hot alert then it is fine. I still think something is wrong and I will keep a close eye on this.”

Possible solutions:
Here are some general tips to cool down a hot phone. If you feel that the phone always gets too hot too fast, take it to your nearest Apple Store or contact tech support.

Remove the case.
Don’t leave your handset in a car or exposed for long periods of time in hot weather.
Games, especially AR games, can cause the device to heat up.
Maintain radio silence by putting the phone into Airplane Mode for awhile. In the Control Center tap the Airplane icon to shut off all GPS, Bluetooth, Wi-Fi, and cellular signals. Or individually disable Location Services, GPS, or Bluetooth, anything you don’t immediately need.
Wait to charge the device as that can also heat up your phone.
Turn the iPhone off.

Problem: Bluetooth connection issues
Various iPhone 11 users report issues connecting their peripherals via Bluetooth. The issues include connecting, connecting in the car, and holding a connection after initially connecting. “New iPhone 11 on iOS 13 is having Bluetooth connectivity issues. … The problem isn’t connecting. The problem is holding the connection. … I’m also having connectivity issues in my car. It will connect for 5 mins or more then automatically disconnect and reconnect. It’s really annoying. I didn’t have issues before with my iPhone 6 Plus. … Just updated to iOS 13.1 but still have this Bluetooth issue, which is really annoying!!!”

Possible solutions:
Apple suggests various steps you can try before contacting tech support. Make sure to update your iOS to the latest released version.

On your device, go to Settings > Bluetooth and make sure that Bluetooth is on. If it’s disabled and you cannot enable it, restart your iOS device. Then try again to pair and connect.
Make sure that your Bluetooth accessory and device are in close proximity.
Turn your Bluetooth accessory off and on.
Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, try replacing them with fresh ones. If you were able to connect previously, unpair the accessory and put it back in discovery mode, then try again to pair and connect.
If you can pair your accessory with other devices but not your iOS device, unpair the accessory from the other devices and try again.
If none of the above steps work, contact Apple tech support or make an appointment with the Genius Bar.

OnePlus 7 Pro – Cell Phone Repair


For in-person help with this or any other repair, visit Cell Medic in Vero Beach for your cell phone repair needs. Now, on to the article.

The OnePlus 7 Pro is a wonderful smartphone with bags of power and a truly stunning display, but it’s a lot more expensive than previous OnePlus releases. When you’re paying top dollar for a phone, you’re entitled to expect near-perfect performance, but sadly, that’s a rarity. We’ve dug around and compiled a list of common OnePlus 7 Pro issues, with advice on how to work around or fix them.

If you’re still getting to grips with your OnePlus 7 Pro, then check out the key settings we recommend changing and consider getting yourself a decent case and screen protector.


We reported on this OnePlus 7 Pro touchscreen issue, which has prompted several large threads at the OnePlus forum. People are suffering from phantom touches on the touchscreen which they are not responsible for. The issue seems to be random and most often happens on the top portion of the screen. Apparently, the CPU-Z app is a good way to test for the issue, as it seems to trigger consistent ghost touches, but they are happening intermittently for sufferers in a variety of apps.


Some people report that the ghost touches dry up if you toggle NFC off in the Quick Settings.

Possible fix:

Some people are suggesting that the issue is fixed or reduced in the latest official Oxygen OS build. However, this is disputed, and others are apparently still suffering from ghost touches after updating.


Even though the OnePlus 7 Pro has a big, 4,000mAh battery, we haven’t been impressed by its stamina. With battery life and overheating, much depends on how you use your phone. You have to accept that long gaming sessions with graphically intensive games are going to use up a lot of power and generate a lot of heat. People are discussing their experiences in this OnePlus forum thread, and not everyone is happy.


Start with our general guide on how to save battery life on your smartphone for some ideas.

The display is going to be your big power drain, so consider heading into Settings > Display and drop the screen timeout in Sleep, set Ambient Display off or to only come on when you tap the screen, and consider dropping the screen resolution and refresh rate.

Consider picking up one of our favorite portable chargers to top your OnePlus 7 Pro up when you need to.

Take a look in Settings > Battery > View Detailed Usage and look for a issue app that’s draining too much power.

verify that you uninstall any apps or games that you are not using.

Go to Settings > Battery > Battery Saver and configure when you want it to turn on.


There are threads at Reddit and the XDA Developers forum concerning incoming calls and text messages failing to come through at all or dropping instantly on pick up for people using the OnePlus 7 Pro on Verizon. Outgoing calls and texts seem to work just fine. Luckily, this should be easy to sort out.

Possible solutions:

If you’ve just taken your old SIM card and put it into your new OnePlus 7 Pro, then you should go to the Verizon website and sign in to your account. You need to go to My Verizon > My Device > Activate or Switch Device > Activate On an Existing Line and then follow the instructions to register your OnePlus 7 Pro.

Alternatively, you can phone Verizon up and tell them you want to add a CDMA-less device to your account. When they add CDMA-less to your account, you may have to reboot your phone to get it working.

You should also verify that HD Voice is turned on. It should be free and you can get it by calling up and asking, or add it yourself via your Verizon account in My Verizon > Products & Apps > Get Products > HD Voice > Get it now > choose your OnePlus 7 Pro > Confirm Purchase > OK.


A few people in the OnePlus forum and at XDA Developers forum are complaining that auto-brightness on the OnePlus 7 Pro isn’t working well. For some people, it seems to flicker and change a little too often and fails to settle on the correct brightness level for the environment right away.

Possible solutions:

Go to Settings > Display and toggle on Adaptive brightness, but bear in mind that you may have to adjust it manually for the first wee while to teach it the brightness levels you prefer. It should learn your preferences and improve after a few days.

It may also be worth trying the DC dimming option, which you’ll find in Settings > Utilities > OnePlus Laboratory > DC dimming. This can help to reduce flickering at lower brightness levels, though it can impact color accuracy.


We’ve seen threads at the OnePlus forum and the XDA Developers forum about the “OK, Google” voice command either not working at all or only working intermittently on the OnePlus 7 Pro. For some people, it seems random, while others report that it only fails to work when the phone is unlocked. There are a few different potential solutions you can try.

Possible solutions:

If you have the Plus Beat app installed, then try uninstalling it and test to see if that resolves your issue.

Open the Play Store and find the Google app, then tap Uninstall and uninstall all the updates. Once it’s done, try tapping Update and reboot your OnePlus 7 Pro. Now, set up “OK, Google” again.

Some people have had success after a factory reset, though it’s a drastic step to take. If you want to try it, then verify you back up everything first and then go to Settings > System > Reset Options > Erase all data > Reset Phone > Enter PIN or Password > Next > Erase Everything.


Best Phone Repair in Vero Beach

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Vero Beach FL – Cell Phone Repair Services

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You may visit our Vero Beach store, or call and have a technician come to you. You may also mail your device to us for repair. However you choose to work with us, you should expect exceptional service.
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Cell Medic, originally established in Vero Beach Florida, Is locally owned and owner operated. The owners have invested their time and effort to make sure we provide the best service across the board. We repair electronics of all makes and models; from cracked screens to broken buttons, there is not much we can’t fix!

Smart Phone Fix: Samsung Galaxy Note 10

Samsung’s Note series are among the most successful and popular Android devices but just like others, they’re not perfect. If you are frustrated and want to consult an expert, bring your device to Cell Medic in Vero Beach for a quick repair.

The issues cited in this post are common so if you own a tablet like this and currently experiencing some issues, please browse this post to see if I’ve already addressed them. Otherwise, feel free to tell us about your issues through email at I assure you, we will help find solutions to your issues. We also have Facebook and Google+ pages where you can post your concerns.

#1. Transfer downloaded movies to microSD card

Q: Hello guys, my concern is not really a serious issue but since I am not a techie person, I have to ask you a question that might find very easy to answer. Can I move movies I downloaded from Samsung Hub to my SD card? I am preparing for a trip to outskirts of Italy where internet connection may be an issue. So, I downloaded movies so I have something to entertain me while travelling. But now, I’ve having memory issues. By the way, I own a Samsung Galaxy Note 10.1 2014 Edition. — Lyra

A: Lyra, you may not like my answer but no, you can’t copy them over to your microSD card. Contents downloaded from Samsung Hub are copyrighted or licensed that it would be illegal to move them over to an external storage device where they could be shared with others.

What others do is buy a copy of DVD or Blu Ray and rip contents so they can convert them to a format that’s readable to the phone. That way, they can carry them over and transferred at will. But as far as legalities are concerned, well, they’re not really legal. I’m sure you understand where we stand when it comes to these things. But I hope I’ve somehow answered your question.

#2. How to turn off PIN lock when it’s disabled by administrator

Q: I have my own Wi-Fi at home but when I arrived at the office, I have to connect to my company’s network but when I do that, I’m forced to use PIN to lock my Samsung Galaxy Note 10.1 (2014 Edition). I understand it’s my company’s security procedure but the funny thing is, whenever I try to connect to that network, it seems like somebody has taken control over my device. When I go to security settings, the swipe option is greyed out with a note that says “Turned off by administrator or credential storage.” I just don’t want to use PIN and how can I regain full access to my tablet? Thanks. — Jorge

A: First of all, we don’t want to teach people how to breach secured networks; that’s not the reason why we’re doing this, okay? You made it clear, or you didn’t say otherwise, that you’ll only get those restrictions every time you connect to your company’s Wi-Fi network. So, if you don’t want your access to be limited, don’t use / connect to the network.

But since you asked how to regain your full access to your tablet, try deleting all Wi-Fi networks and VPNs (if any) associated with your company and start all over. If that doesn’t work, go to Wi-Fi > tap and hold on the Wi-Fi network > choose Advanced > set Proxy to ‘None’. If that doesn’t work either, I’m pretty sure your company is using some kind of ‘credentials’ to force you to use certain screen lock options, in this case, it’s the PIN lock. This is what you’re going to do to use other lock methods:

From the Home screen, tap Apps.

Find and tap Settings.

Now scroll to and tap Security.

Under Security settings screen, find Clear Credentials option and tap on it.

At this point, you can now choose the screen lock you want to use on your tablet.

#3. Tablet shows SD card unexpectedly removed

Q: I own a Galaxy Note 10.1 (2014) and about a week or two ago, I was randomly getting an error message saying “SD card unexpectedly removed.” I wasn’t doing anything on the tablet when the messaged popped up. The error message now keeps popping up more frequently so I’m a littler perplexed here since I take care of my tablet. No physical damage, no liquid damage, only a few apps are installed, and I don’t play game apps with it. In other words, I treat the device good. Help me with this issue please. Thank you. — Miley

A: I hate to break it to you, Miley, but your microSD card could already be damaged. But another possibility is that there could be a issue with the SD slot; it could be loose, or the receptors are corroded. So, the first thing I want you to do is unmount your microSD card and remove it from your tablet carefully. Now, with a soft, clean and dry piece of cloth, wipe its connectors. Do the same to the SD slot on the tablet. After that, insert the SD card into the slot and make sure it’s properly mounted or fitted. If it’s kind of loose in any way, insert a small piece of paper just to eliminate the play.

Turn your Note 10.1 on and allow it to read from the card. Observe closely if it would still unmount. If so, remove it again and have your computer or laptop read from it. If a computer can read from it, backup all data saved in it and reformat it to FAT32 format. Once you did that, insert the card again and let the device do its job. If the issue still persists, I’m quite certain at this moment that the card was damaged and you need to buy a new one to replace it.

I’m sorry but there’s only so much we can do for a failing microSD card. I would not advice you to continue using it for the sake of the safety of your data or files.

#4. Galaxy Note 10.1 getting pretty warm

Q: I just bought a Samsung Galaxy Note 10.1 2014 and I noticed that some of the areas are getting pretty warm, almost hot. The area that is noticeably warm is the upper right port of the tablet. Is it normal for the Note 10.1 to get this warm? I also own a China tablet but it doesn’t get as warm as my Note. It may not be a issue but I just want to know if it’s normal or not so I can return the device and get a better replacement. Thank you. — Xyrel

A: Yes, it’s normal. The reason why the upper area of the tablet is hot is because almost all components are located in that area. The lower portion is for the tablet’s 8220 mAh battery. With its quad core processor, RAM, flash memory, 3D graphics processor, touchscreen controller, etc., all located in that area, it is just normal that you’d feel the heat especially after using the device for a few hours.

But just to give you an idea, when the device gets unusually hot and its performance deteriorated (for example you notice lags, freezes, etc.), that is not normal already. You may have to bring the tablet back to the store where you bought it or have it checked by an authorized technician as soon as possible.

#5. Note 10.1 has issues playing videos after the update

Q: Hi guys, I recently received a notification that my Galaxy Note 10.1 is going to get an update. So, I did download it and installed it successfully. Everything is working fine except for the stock video player. It used to play my videos smoothly but now it seems like it’s buffering or something. The video flickers and there’s no sound coming out. I am wondering if this is a known issue with the device. But the strange thing is that, the video player used to play videos without issues prior to the update. Did I get a bad update? — Jeremiah

A: This issue is not common. If the issue started after the update, it could be that the video player just has some corrupt data that need to be cleared. So, the first thing I want you to do is clear both the cache and data of the video player.

From the Home screen, tap Apps.

Tap Settings.

Select the General tab, then tap Application manager.

Swipe left or right to choose All tab.

Tap the desired application

Tap Clear cache.

Tap Clear data and then tap OK.

If clearing the app’s cache and data won’t solve the issue, then try wiping the cache partition.

Press and hold the Power key, tap Power off, and then tap OK.

Press and hold the Power key and Up Volume key at the same time.

Release the Power key when the Samsung logo appears.

Release the Up Volume keys when the Android image appears.

Press the Down Volume key to select Wipe cache partition.

Press the Power key.

Once “Cache wipe complete” appears, press the Power key to select Reboot system now.

The device restarts once the wipe is finished.


Repair Moto Z Smart Phone

What makes these smartphones really unique is the availability of Moto Mods, extensions that can easily attach to these phones, and include additions like battery extensions, high-end speakers, a camera mod, and a real projector. If you are looking something different from your smartphone experience, the Moto Z and Moto Z Force are great options. Even better, Motorola continues to add new modules to the mix — unlike what we saw with LG and G5.

That said, as is the case with any smartphone or tablet, the Moto Z and Moto Z Force are not without their issues. To help you out, we’ve rounded up some of the common problems that plague Moto Z and Moto Z Force owners, and offer solutions on how to fix them!

Disclaimer: Not all Moto Z and Moto Z Force devices will face these problems, and it is actually more than likely that you won’t come across any of the issues listed below.

Problem #1 – Moto Display not working well

Some users have found that the Moto Display doesn’t seem to work very well, with the information showing up on the screen for less than second after waving your hand over the phone to activate this feature. This problem has been seen more with the Moto Z Force.

Potential solutions:

A factory reset works for some people, but in most cases, this solution has been temporary, and the problem starts to occur again after a few days.
If you have Developer Options enabled, the issue could be related to the animation scales. To enable these settings, go to the About section in the Settings menu, and rapidly tap on the Build Number until you see a “You are now a developer” message. A new Developer Options section will appear in the Settings. Scroll down till you see Windows animation scale, Transition animation scale, and Animator duration scale. Set all of them to 1x, but this specific issue is related to the Animation duration scale setting, so you can adjust only that.

Problem #2 – Pop or snap sounds before the speaker plays any sound

A very common problem with the Moto Z flagships that have been noticed by a lot of users is a weird popping or snapping noise before any sound starts coming from the speakers, including ringtones, notification sounds, keyboard sounds, when watching videos, and even when swiping through images in Google Photos, or when hitting the Send button on a text message. These are just a few of the circumstances, and there are quite a lot of situations where this pop sound is heard.

Potential solutions:

As mentioned, this problem is extremely common and has been acknowledged by Motorola. A fix should be available shortly.
This issue seems to be related to two features, Moto Voice and Bluetooth, and essentially occurs when you already have Moto Voice set up, and then use Bluetooth to connect your phone to speakers, to your car, Bluetooth headphones, and other peripherals for the first time. This pop sound will continue to occur until a reboot, or if you reset the phone.
Unfortunately, the only solution right now is to not use Moto Voice or Bluetooth, since you cannot use both together. If Bluetooth is essential, remember not to set up Moto Voice after you reset the phone.

Problem #3 – Notifications volume very low, ringtones start with a delay

Many users have found that following the August security updates, the sound of notifications are very quiet, or cannot be heard, despite the device volume and settings all set to the maximum level. The volume is loud with everything else like music and video, but not ringtones and notifications. Other users have found that the ringtone volume eventually gets to the right level, but starts late, and is soft at the beginning.

Potential solutions:

Many users are hoping that this issue will resolved with the October security updates, so make sure that your device is updated when it is made available. On the other hand, if you are yet to install the August updates, however unlikely, it is a good idea to not install it until this issue is fixed.

There is a temporary solution that has worked for some users. In the Help application, go to the Fix and Repair section. Run the Speaker test. In the first go, you will barely hear the ringtone until the very end. Answer No when you are asked whether the speaker has worked as expected. Re Run the test, and the volume will now be loud and clear. There is a catch to using this solution however. You will have to run the test with Bluetooth disabled, and you will not be able to use Bluetooth again, as the volume will revert to being quiet again when Bluetooth is used. Secondly, a reboot also resets it, so you will have to follow the steips above again after the device restarts.

As far as the ringtone volume issue is concerned, that is actually a feature called Escalating Ring, and you cannot disable it from the Settings. However, there is a third party app available that you can download from the Google Play Store called Disable Increasing Ring, that has worked for some users.

Problem #4 – Significant lag and freezing

A few users have found there to be significant lag when using the device, or having the phone freeze completely, with the touch screen unresponsive.

Potential solutions:

This issue is related to a rogue app. To check if this is the case, boot the device into Safe Mode (you can find the instructions on how to do so below), and check if the problem occurs. If it doesn’t, a rogue application is the cause for concern. Uninstall the last few apps you added right before the problem started and see if that it fixes it.
In the worst case, you may have to Factory Reset the device, and then be careful about which apps you install, and check after each one whether the problem comes back.

Problem #5 – Connectivity issues

As is the case with any new device, you may find yourself facing some connectivity issues with Bluetooth and Wi-Fi. Bluetooth is the cause for some other problems as well, so using Bluetooth may be quite difficult. As far as Wi-Fi is concerned, some users have found there to be a lot of battery drain related to Wi-Fi, even when it isn’t enabled.

Potential solutions:

Wi-Fi battery drain issues

Even if you aren’t using Wi-Fi, you may notice battery drain associated with it in the Battery section.
Go to the Location settings, and disable High Accuracy, which also uses Wi-Fi to more accurately pinpoint your location.
In the Wi-Fi settings, disable Wi-Fi Scanning in the menu that can be accessed by tapping the three dots at the top right of the screen, under Advanced. Here, you can also change the setting for Keeping Wi-Fi on during sleep.
General Wi-Fi issues

Turn the device and the router off for at least ten seconds, then turn them back and retry the connection.
Go to Settings – Power saving and ensure that this option is turned off.
Use the Wi-Fi Analyzer to check how crowded your channel is, and switch to a better option.
Forget the Wi-Fi connection by going to Settings – Wi-Fi and long tapping the connection you want, then selecting “Forget”. Re-enter the details and try again.
Make sure the router firmware is up to date.
Make sure the applications and software on the device are up to date.
Go into Wi-Fi – Settings – Advanced and make a note of your device MAC address, then make sure that it is allowed access in the router’s MAC filter.
Bluetooth issues

With issues when connecting to the car, check the manufacturer’s manual for the device and the car and reset your connections.
Ensure that you are not missing a vital part of the connection process.
Go to Settings – Bluetooth and ensure nothing needs changing
Go into Settings – Bluetooth delete all prior pairings and try setting them up again from scratch.

When it comes to issues with multiple device connection, only a future update will be able to address this problem.

If all else fails, you can bring your device to cell medic in Vero Beach for an affordable and fast cell phone repair.

Repair Google Pixel 3

Problems with every phone typically only affect a small percentage of owners, but if your phone is dealing with them, that’s all that matters. We’ve rounded up all of the most common issues with the Pixel 3 and 3 XL, and how you can mitigate or fix them.

Camera doesn’t save photos

You may have experienced a pesky problem where if you take a photo, then quickly exit the app, the photo never actually saves. The photo captures, but a hangup during processing leaves you without a saved image. Thankfully, this was one of the myriad camera problems Google claims to have addressed with the December software update. In particular, this would fall under the “Improved camera capture performance” and “Improved camera shutter performance” tweaks.

Photos should save properly now, but when in doubt just keep the camera open a little longer.
We don’t yet know if this problem has been fully addressed, but we know Google is aware of it and has made at least one fix in this December update to address camera performance.
Even after receiving the update, a surefire way to address this is to keep the camera app open until it is fully done processing and saving the image. That’s only a few seconds, mind you, but it will feel a lot longer when you’re just sitting there waiting for something you can’t see happening. If the image has been saved, it’ll be viewable from the quick gallery view in the corner of the viewfinder. After that point, you shouldn’t see any data loss if you close the camera.

Your camera ‘encountered a fatal error’

This one is right alongside the previous photo saving issue, but is, of course, a bit more serious. Lots of Pixel 3 users are reporting they’re getting a “camera encountered a fatal error” message when opening their camera app; sometimes when using a third-party app to access the camera, but even while opening the built-in camera app.

This is one of the camera issues that hasn’t been fully addressed.

Over the years we’ve seen these sorts of errors pop up with phones from every possible company, so this definitely isn’t a Pixel 3-exclusive problem. But to see this low-level Android issue crop up in Google’s own phone is a bit of a black mark.

The only “fix” for now, it seems, is rebooting the phone and hoping the issue goes away. Google has confirmed the reports and says that it will be issuing a fix soon that’s already in the works. We can only hope this is something that can actually be fixed permanently in software, and the update is released quickly. This issue was not called out by name in the December update, though there’s a chance it could have been fixed along with the other camera stability problems.

Music app closing while in use

Google says it has fixed the issues of apps closing prematurely.
So you’re listening to music with Spotify. Or a podcast with Pocket Casts. You open the camera to take a photo … and the audio stops. The app’s been killed. That’s annoying! And you’re not alone. This bug has cropped up most often in relation to music or podcast apps that are playing in the background but isn’t necessarily isolated to those use cases. Other people report background-intensive apps of all sorts being closed in the background unceremoniously as an intense foreground app is used.

Google specifically said that it addressed these memory issues in the December update for the Pixel 3 and 3 XL, listing “Improved memory performance in certain circumstances” as one of the firmware fixes. The company identified that the phone’s software was unnecessarily closing background apps too aggressively, and this update supposedly addresses those issues to let apps stay active longer — particularly in the case of media apps that are actively playing.
Battery life problems

The smaller Pixel 3, in particular, isn’t known for great battery life. It’s serviceable, but isn’t a “full day” phone for everyone. There are no specific known big battery drainers on the Pixel 3 at a system level, so we’re going to give you a few battery-saving tips that can add up to extra hours of life per day:

Check your battery usage details: In the battery settings you can check your battery usage, and look for any outliers. If you haven’t used an app much but it’s using double-digit percentage of your battery in a day, you should consider checking in on that app to see if everything is working properly.

Turn off Ambient display: In the Display settings you’ll find an option to turn off Ambient display. It looks great and is super useful, but keeping the display active uses battery throughout the entire day. You can let the phone turn on Ambient display when you lift your phone or a notification comes in, which is a nice compromise.

Turn on Adaptive Battery: It’s on by default, but if you turned it off you should turn it back on. This feature lets the system limit infrequently used apps from waking up and draining your battery, which is really helpful.

Use Battery Saver: If you’ve been using your phone hard and know you won’t find a charger anytime soon, flip on Battery Saver. It restricts performance and background data access for apps, but if the alternative is having a dead phone you’ll prefer to use it under these restrictions.
Doing these simple things isn’t going to take your phone from dying at 6 p.m. to lasting through the night, but it could add that extra 5-10% extra you need to make it through tough days or give you a little peace of mind that your phone isn’t going to die. It’s worth a shot.

How to fix Google Pixel 3 battery life problems

Wireless charging isn’t as quick as you expected
This one isn’t so much a “problem” as it is a misunderstanding (created by Google, it should be said). The Pixel 3 is a Qi wireless certified device, meaning you can drop it on just about any wireless charger and have it work. But that doesn’t mean it will charge quickly on any charger — it will charge at about 5W, which is quite slow. To get the fastest possible speeds right now, charging at 10W, you’ll need a Pixel Stand wireless charger from Google.
Qi is supported up to 5W, but you need a Google-certified charger to get 10W.
That’s because Google has to sign off on each charger that wants to charge the Pixel 3 at its maximum of 10W, giving it a “Made for Google” designation — because according to Google that goes above the standard Qi specification. It’s frustrating, but this is a pretty standard limitation that we see across multiple manufacturers — there’s no guarantee with any phone and charger combination that it will charge as fast as the numbers on the box unless it’s a charger the phone company itself makes. For now, if you want faster wireless charging you need to use a Pixel Stand — and in the future, there will be third-party chargers that offer the same charging speeds as well.

Multiple notches appearing on display

The Pixel 3 XL has a really big display notch. We know that. But some people have experienced a bug where the software puts extra software notches on the screen inadvertently. That’s not supposed to happen. This issue comes from the Pixel 3 XL’s software that lets developers toy with having multiple notches on their phone for development purposes … but it unfortunately has a bug (or several) that’s displaying them to regular users in awkward places around the edge of the display.

Google has said that it is releasing a software update to address the extra notches. This one should be a pretty easy fix, and over soon. If you’ve messed with the developer settings on your Pixel 3 XL to hide the notch, it’s worth revisiting those settings to see if you triggered something you shouldn’t have — perhaps just turning that setting off entirely can fix it temporarily.