Repair LG G7 ThinQ Issues

The LG G7 ThinQ is an interesting phone that offers great sound quality, speedy software, and solid battery life. It’s a solid, if unremarkable, flagship, but it doesn’t always work as expected. We’ve been digging around to find the most commonly reported LG G7 ThinQ problems and we’ve identified possible workarounds or fixes to help you overcome them.

It’s a glass phone, so if you don’t want problems with cracks or scratches, you’ll want to start by investing in one of the best LG G7 ThinQ cases.

Problem: Phone will not start

In December 2018, some LG G7 ThinQ owners began reporting a major issue with their handsets. After installing a software update, some European G7 ThinQ owners were no longer able to start their phones. That’s right, the G7 ThinQ is LG’s latest phone to suffer from bootlooping problems.


  • As of December 6, 2018, there’s no fix for the issue, but LG will release a software update in the coming days to fix it. A spokesperson for the company offered more information about the fix stating, “In cooperation with the operator, LG will be issuing a software solution within the next several days which will allow affected customers to roll back the update and return their device to its previous state.”

Problem: Backlight bleed

There have been quite a few reports of backlight bleed on some LG G7 ThinQ handsets. This is when the backlight that’s used to light up the LCD is coming through unevenly at a certain spot and illuminating it more than it should. There are threadsat XDA Developers forum and on Reddit about this problem and it seems to appear mostly at the bottom of the screen to the right of the home icon.


  • There’s no fix for backlight bleed, as it’s a manufacturing issue. If your LG G7 ThinQ has backlight bleed, then you’ll want to contact LG, your carrier, or your retailer and arrange for a replacement handset.

Issue: Battery percentage not appearing

A few people have been complaining that the battery percentage isn’t showing in their notification panel, even when it’s turned on in the settings, as in this XDA Developers forum thread. Luckily, it’s easy to fix.

Possible fix:

  • Start by going to Settings > Battery and make sure that Battery percentage on status bar is toggled on. Go to Settings > Display > New Second Screen and make sure it’s set to Standard. You should also go to Settings > Display > Display sizeand turn it all the way down to the smallest.
  • If none of that worked, then back up your files and try a factory reset. This will wipe your phone. Go to Settings > General > Backup & Reset > Factory Data Resetand tap Reset phone.

Glitch: Auto brightness too dark

There are discussions at the XDA Developers forum and on Reddit about the auto brightness on the LG G7 ThinQ being too aggressive and making the screen too dark. Some people have also found that they’re unable to adjust the brightness level when auto-brightness is turned on – this seems to be specific to T-Mobile.


  • If you’re able to adjust the brightness level while auto-brightness is on, then go to a dark environment and drag the brightness slider as low as you want it to go to recalibrate it. This should set a minimum brightness for that light level.
  • Go to Settings > Display and toggle Auto off, then set the brightness level as low as you ever want it to go and toggle Auto back on.
  • There is a brightness boost icon at the left end of the brightness bar that you can tap to boost the brightness level.
  • Try an app like Lux to get more control over your screen’s brightness.

Problem: Camera lag

We noted a little camera lag in our review, and it’s something that has cropped up in discussions on Reddit and at the XDA Developer forum and Android Central forum. Some people are having issues with the time between tapping the shutter button and the photo being taken; others have found that it takes a while for the photo to save to the gallery.


  • Try opening the Settings in the camera and turn HDR off and then test to see if it’s faster. Unfortunately, the quality won’t be as good, but you may notice that the lag is gone.
  • The problem is more pronounced indoors or in low-light conditions, so try to snapshots in well-lit environments. Unfortunately, this is par for the course with cameras in general.
  • Open the camera and tap Mode > Manual Camera. You can adjust various settings in here including the shutter speed, which is second from the end on the right.
  • If your problem is with slow saving to the gallery, you might test without a MicroSD card in the phone to see if that’s slowing things down.

That’s it for issues so far but check out our LG G7 ThinQ tips and tricks to get more out of your phone.

Fix Apple iPhone XS Issues

Potential solution:

  • Apple has released iOS 12.0.1 for the iPhone and iPad, which it says fixes the issue completely. In other words, if your iPhone has issues with charging when plugged in, head to Settings > General Software Update, and make sure you’re on the latest version of iOS. If not, after updating, the issue should be fixed.


Some people have found that their data and Wi-Fi speeds are much slower than expected on the iPhone XS or iPhone XS Max, as discussed in this Apple forum post. Luckily, there’s a relatively easy fix.

Potential solution:

  • Try going to Settings > General > Reset > Reset Network Settings. You will have to re-enter your Wi-Fi passwords, but it’s worth it if you can get those top speeds back.
  • Apple’s iOS 12.0.1 fixes some issues with Wi-Fi, so it’s worth heading to SettingsGeneral Software Update and making sure you’re on the latest version of iOS.


Some folks have reported that they’re getting worse reception on their new iPhone XS or XS Max than they did with a previous device. In particular, it seems as though people on Verizon are experiencing the issue. One theory suggests that Apple’s shift from Qualcomm to Intel modems is to blame. Others say it may have something to do with the antenna design of the devices.

Potential solution:

  • Right now, there’s no fix to this issue, though it’s possible Apple will release an update that will help. For now, you’re going to have to just deal with the reception issues.


This is less of a serious problem, but some people, like the ones in this Reddit thread, don’t love it. The iPhone XS is much more aggressive than previous iPhones at smoothing the skin of subjects in selfies. Unfortunately, this appears to come down to how the new camera works and the fact that Apple wants it to be more aggressive — so we don’t expect to see any real “fix” any time soon, but a software update might allow you to tone it down.


  • If you turn off Smart HDR, then you can reduce the effect in the main camera — it doesn’t impact the front-facing camera.
  • You could always try out one of the best camera apps for iPhone to see if you can tweak the results.

To avoid any problems with cracked screens or scuffed frames, take a look at the best iPhone XS cases or the best iPhone XS Max cases and get some protection.

Updated October 8, 2018: Added information on Apple’s fix of charging issues via the latest update.

Repair Samsung Galaxy S10 Plus Problems

Battery drain problem

The Samsung Galaxy S10 packs in a 3400 mAh battery which isn’t something to write home about; however, the battery life is pretty decent and the device should be able to get you through a day of moderate usage.

Unfortunately, a number of users have been claiming that the battery life on their new Galaxy S10 isn’t up to the mark and the battery has been draining rather quickly.

Possible solutions:

  1. Uninstall any third-party phone manager or cleaning applications. Most third-party phone manager applications run in the background and drain the battery of the device rather than help saving battery.
  2. Check the battery usage stats. This would help reveal any app which is misbehaving and draining the battery from the device.
    • Go to Settings > Device care > Battery > Battery usage.
      • Check to see if any app is responsible for using up more battery than usual.
      • If you spot an app draining battery, simply uninstall the application by going to Settings > Apps > Select the ‘app’ draining battery > Uninstall.
  3. You could also try rebooting the device. Press and hold the Power Key and then tap on Restart.
  4. Disable the lift to wake option.
    • Go to Settings > Advanced features > Motions and gestures > Toggle off Lift to wake.
  5. If nothing seems to work, only then consider performing a factory reset.
    • Go to Settings > General management > Reset > Factory data reset.
    • Scroll down, find and tap on the Reset button.
    • Provide security password/PIN.
    • [Optional] Make sure you have created a backup of all the important data as everything on the device will be lost. Your photos and videos clicked with the camera app may also be wiped out.
    • Tap on Delete all button.


Accidental touch registering issue

Almost all smartphones these days have a feature which prevents accidental touch input when the phone is in a dark place such as a pocket or backpack.

The Galaxy S10 also comes with the feature which is no surprise; however, several users have been claiming the device has been registering touch input while in the pocket and at times even butt-dialing random numbers.

Possible solutions:

  1. Disable Lift to wake: Samsung’s new Lift to wake feature could possibly be the culprit behind the accidental touch issues since the screen might be turning on automatically in the pocket.
    1. Go to Settings > Advanced features > Motions and gestures.
    2. Toggle off Lift to wake.
  2. Enable Accidental touch protection:
    1. Go to Settings > Display.
    2. Toggle on Accidental touch protection.
  3. Turn off the feature to increase the touch sensitivity unless you’ve installed a screen protector and are facing touch input issues.
    1. Go to Settings > Display.
    2. Toggle off Touch sensitivity.

If none of these aforementioned fixes work for you, then you might have to wait for Samsung to roll out an OTA update to fix the problem.


Edge lighting not working for some apps

Several users have been reporting that the Edge lighting feature only works on a few apps while other app notifications aren’t arriving with the Edge lighting effect.

Possible solution:

You have to manually select which applications make use of the Edge lighting feature. To do this, follow the steps mentioned below.

  1. Go to Settings and tap on Display.
  2. Scroll down and tap on Edge screen.
  3. Now tap Edge lighting.
  4. From the options, tap on Manage notifications.
  5. You would now see the list of installed applications on your device. Simply select the applications which you want to use the Edge lighting feature with or tap on All available apps to toggle on the feature for all the applications which support the feature.


Brightness issues

Samsung produces the best smartphone displays at the moment and there’s no other OEM that can match the display quality from Samsung’s latest Dynamic AMOLED displays on the Galaxy S10 line up.

It turns out that a couple of S10 users aren’t satisfied with the brightness setting on the S10 since they are claiming the lowest brightness setting isn’t low enough to use the device at night.

Possible solutions:

  1. Since this isn’t a major issue, we don’t expect Samsung to roll out any updates to address this; however, in case you’re facing the same problem, then you might want to try using the Night mode feature at night.
  2. You might also want to turn on the Blue light filter at night which overlays a yellow filter over the screen to prevent blue light emissions and it does help make using the device at night a tad more comfortable.


Fix Samsung Galaxy Note 9 Issues


One UI with Android 9.0 Pie has added a lot of useful features to the Note 9, and gesture controls are one of them. However, some users are finding the software keys aren’t going away as they should after turning the new controls on. While it’s not a phone-breaking complaint by any stretch, it’s certainly annoying. Thankfully, fixing it seems easy.


  • Samsung suggests wiping your cache partition. To do this, turn off your device, then hold the volume up and Bixby key. Then press and hold the power key as well. When the Android logo appears, release all three keys. When the Android recovery system appears, use the volume keys to select Wipe cache partition, and tap the power button to select it. This should not delete your personal data, but we would still recommend backing up your phone just in case.


The Galaxy Note 9 is possessed of an exceptional set of snappers, but that doesn’t mean it’s without some issues. Complaints about the camera freezing and lagging have died down, but they’ve been replaced by another problem. Users are complaining of a buzzing noise while using their camera, and it seems to be linked to using the telephoto lens. While some say the noise is nothing but an annoyance, others have found the problem has also come with focusing issues while using that lens.


  • Unfortunately, this seems to be a hardware issue, so there’s not much else you can do other than send your device back to Samsung to be repaired.


Some users are noticing that video volumes are lowering several minutes into media playback. The problem is occurring on YouTube and other video apps, including Samsung’s own video app, and it seems to happen exclusively several minutes into playback. The issue persists into safe mode — which indicates the problem isn’t caused by a third-party app.

A now-deleted post on Samsung’s forum indicated a software update could fix the problem, but this is at odds with other advice from another deleted post where one of Samsung’s official moderators recommended a replacement unit. Unlike some other issues, it seems this one hasn’t been fixed by the Android 9.0 Pie update.


  • It’s currently unknown whether this issue is software or hardware based, and Samsung seems none the wiser as to what’s causing the issue. Contacting Samsung or your carrier and getting a replacement unit may be your only solution.


Many have expressed concerns that the Note 9’s ringtone and notification volumes are quieter than other comparable phones, and especially when compared to last year’s Galaxy Note 8. It seems that while the earpiece kicks in for music and video, only the bottom speaker is used for notifications and ringtones.


  • Unfortunately, there’s not much that can be done to fix this on a hardware level — it’s simply how loud the speaker is. However, some users have suggested using an app to boost the volume. Volume Booster GOODEV is recommended.


The Note 9 uses a lower speaker and the earpiece at the top of the phone to deliver stereo sound. Unfortunately, it seems that the earpiece at the top of the phone is working inconsistently for some users during speakerphone mode in calls. According to some posts, the top speaker will work sometimes when the phone is moved, but will cut out at other times.

This is a particularly interesting problem because, as some users have pointed out, the top speaker is only meant to work for music and videos and shouldn’t kick in for speakerphone at all. It seems the sensor at the top of the phone is cutting out or lowering the earpiece speaker when blocked, causing the intermittent service.

Potential solution:

  • It’s probably worth running through Samsung’s troubleshooting guide for speakers. It may or may not work, but it’s worth a shot.


  • There’s no official solution to fix this yet, so, unfortunately, your only real solution seems to be to get your phone replaced.


The S Pen is a wonderful addition to the Note 9, with some great new features being added to the latest version of Samsung’s huge phone. But it’s just another piece of the phone that can go wrong, and some users are having issues with the S Pen not working on certain parts of their Note 9’s screen.

Possible solutions:

  • Are you using a protective case with a magnet? Many wallet cases use magnets to hold the cover closed, and those magnets can interfere with the S Pen and the Note 9. Try taking off the case and trying again.
  • Samsung has a number of solutions you can try if your S Pen is malfunctioning:
    • Perform a soft reset by holding down the volume down key for 10 seconds. Then hold the Power button while still holding the volume down until your phone reboots.
    • Ensure your S Pen is connected properly. Head to Settings > Advanced features > S Pen > S Pen remote, and then make sure the switch is toggled on.
  • If that doesn’t work, you may have a defective screen or S Pen. Contact Samsung about a replacement.


A number of users are reporting that the software-based navigation keys at the bottom of the Note 9’s screen are freezing and becoming unresponsive. Users have reported that the issue is intermittent, but when it occurs it can take up to 10 to 20 taps to push through a command — and often the issue doesn’t go away until the phone is restarted.

It seems that the issue is restricted only to devices using Samsung’s default Samsung Experience launcher — one user using Nova Launcher said he only had the issue while on his Note 9’s home page.

The root of the problem is apparently a recent update to Samsung Pay — which explains why the issue hasn’t been around since the Note 9’s launch.


  • It seems that a restart of the phone will clear the issues, at least for a time.
  • One user reported that changing his Note 9’s theme through the Samsung Themes app solved his issues. This is highly anecdotal, but it’s worth a shot if you’re getting the issue consistently.


  • Since the problem is linked to Samsung Pay, setting up Samsung Pay is apparently enough to solve the issue. It seems that some form of invisible pop-up from Samsung Pay is blocking the keys, and that box goes away once Samsung Pay is set up. It’s a weird solution, but apparently, it works.
  • The problem appears to have been solved by the Note 9’s update to Android 9.0 Pie.


Users on the official Samsung forums and XDA Developers have been complaining of lagging and freezing while using the Note 9’s camera. This issue seems to happen both when taking images and recording video, and clearing the cache, changing the MicroSD card, and restarting the phone have had no impact. The “Camera failed” warning also seems to be linked to this issue.


  • Updating your Note 9 to Android 9.0 Pie seems to have fixed the issue.

Common Issues – Repair Pixel 3 Smart Phone

Google’s Pixel phones find themselves subject to more scrutiny than any other – except perhaps the iPhone – when they launch, with reviewers picking out problems and early users often finding bugs they don’t like.

These typically develop in various sensationalized reports and regularly sum to nothing – yet in some cases there’s something greater going on.

So here’s a rundown of some of the Google Pixel 3 and Pixel 3 XL problems, so you can see what bugs have appeared, how to fix them or what action is being taken.

Camera app won’t launch

It’s probably the best camera on a phone right now, but there are some reportsfrom owners saying that they can’t actually launch the camera. Instead they get a “fatal error” message, rendering the camera unusable. At the moment it’s not known what’s causing the problem and it’s certainly not something that all Pixel users are experiencing. It seems to have happened after the 5 November security update.

What’s going on about it?  right now, not a great deal, yet it would seem that a possibility for a product fix.

Messages being deleted

There has been a growth in reports of SMS messages vanishing from the Messages app, with some users finding that whole threads had gone from their phone. This is a recent occurrence, with the suggestion that it has been caused by a recent security update.

What’s happening about it? It has been reported that rolling the Messages app back to an older version may stop the problem happening, but Google has also confirmed that it will roll out a fix.

Background apps closing – memorygate

This is the biggest issue that’s circulating around the Pixel 3: apps will close in the background when you don’t want them to. For some things that doesn’t matter, but if you jump out of a game to take a photo, you’ll return to the game and find the app has to completely restart – and that’s not good.

We presume that Android is doing this to spare foundation control use in Android Pie, yet right now, it doesn’t appear to be correct and it very well may bother.

What’s happening about it? Google is aware of the issue and rolled out an update that goes some way to addressing the problem in December 2018. Some apps will close in the background, but generally speaking the situation is now improved.

Photos don’t save when taken

This is an irritation that we’ve seen – as have many others. You can take a photo and then find that it doesn’t actually save – it just vanishes. You open the Photos and it’s not there. It doesn’t happen all the time, only once for us, but it might be related to the memory issue above.

What’s happening about it? Google is aware of the issue and will be releasing a fix according to The Verge.

Overheating on charging

There has been an emergence of reports about the phone overheating when charging wirelessly and through wired chargers, especially when doing something else. A number of owners have reported that they have received notifications about the Pixel getting too hot (it appears to be limited to the Pixel 3 so far) and in some cases the phone has shut down to protect it from heat damage.

We’ve not experienced this problem ourselves, so it doesn’t seem to be affecting all devices.

What’s happening about it? This is a new problem and so far there’s no word from Google about it.

Wireless charging restrictions

The Pixel 3 phones will fast charge wirelessly if you use the Pixel Stand, but won’t fast charge on other devices. Equally, other devices are limited to slow charging on the Pixel Stand.

What’s happening about it? Google is working with partners to certify 10W wireless charging in the Made for Google programme according to Engadget. Whether that means other devices will fast charge on Pixel Stand, we don’t know.

Poor sound quality in video capture

There have been reports of poor sound quality in video. This was something that was bounteously clear in YouTuber SuperSaf’s video comparison with the iPhone XS Max, where the Pixel 3 appears to be tinny and brutal by correlation.

What’s happening about it? Google said it’s deliberate and designed to remove background noise like wind, so it might never get a fix (you can also hear those effects in the video) according in Android Police, however Google is reportedly rolling out a patch to improve the situation according to 91mobiles.

Random notches appearing

There have been sightings of not just one notch, but multiple notches appearing on the Pixel 3 XL. This seems to be a bug that makes another cut-out appear somewhere else on the display.

We can help!

If your experiencing problems with your Pixel 3, stop by Cell Medic in Vero Beach, FL – We can repair Pixel 3 smartphones!

Repair iPhone XR Wi-Fi Problems

Some iPhone XR users are having issues connecting to Wi-Fi. Others are complaining about slow speeds. If your iPhone XR suddenly can’t connect to Wi-Fi or if you’re noticing slower speeds than normal, here are a few things to try.

First, make sure you’re running the latest version of iOS 12. If that doesn’t help, try toggling Wi-Fi off and on again to see if that fixes the issue.

If neither of those work, check your router and your Internet Service Provider (ISP) for an outage. Check DownDetector for reports about your ISP. You can also check for outages via your ISP’s social media pages or via their customer support lines.

If you’re positive there isn’t an outage in your area, try unplugging your router for a minute. Plug the power cord back in and try again.

If your connection is still giving you problems, you’ll want to force your iPhone XR to forget the Wi-Fi network giving you issues. Here’s how to do that:

  • Go into Settings.
  • Tap Wi-Fi.
  • Select your connection by tapping the “i” in the circle.
  • Tap Forget this Network at the top of the screen.

If you’re running the latest version of iOS 12 and you’re seeing slower than normal download speeds, try resetting your device’s network settings:

  • Go to the Settings app.
  • Tap General.
  • Tap Reset.
  • Tap Reset Network Settings.

You can also try resetting your device’s settings to their factory defaults. From the same screen, you’ll want to tap on Reset All Settings.

And as always, if you are completely stumped, visit us in Vero Beach for iPhone XR Repair.

Fix IPhone X Screen Issues: Color Shift, Screen Burn, and Green Lines

The iPhone X uses the first OLED display ever seen in an iPhone. Though Apple has used OLED displays before in both the Apple Watch and MacBook Pro Touch Bar, the iPhone X represents a leap forward in iPhone screen technology. Unfortunately, it’s not without its share of issues.

Some users (myself included) have noticed a slight shift in color hue when moving the display. I notice this most on an off-white background, with a slight blueish hue visibly “moving” across the screen as the device is tilted.

On its website, Apple says:

If you look at an OLED display off-angle, you might notice slight shifts in color and hue. This is a characteristic of OLED and is normal behavior.

Screen burn is another OLED “expected behavior” listed on Apple’s website. As the name suggests, this refers to a persistent image getting stuck on-screen, even after that image is no longer being displayed.

Apple recommends a few tips to avoid screen burn:

  • Ensuring Auto-Brightness is enabled under Settings > General > Accessibility > Display Accommodations.
  • Choosing an Auto Lock time of 30 or 60 seconds under Settings > Display & Brightness > Auto Lock.
  • Avoid displaying static images for extended periods, particularly at maximum brightness. Use Control Center to manually adjust your device brightness if necessary.

The final display issue relates to vertical green lines appearing on the screen over time. This is not normal, and Apple has replaced affected units as the issue appears. It seems this was related to early iPhone X models. The fix here is to contact Apple for a replacement.

If you find that you cannot fix your screen with this guide, don’t worry, we can help here at Cell Medic in Vero Beach FL where we repair IPhone X.

Quickly Fix iPhone XR Bluetooth Problems

Today’s Bluetooth technology has made more advanced yet very simple to use. In smartphones, a series of screen taps or switch toggles will get your phone paired with and connected to other Bluetooth-enabled accessories in range. The same works with an iPhone’s Bluetooth functions. There are just certain factors that can interfere with the phone’s Bluetooth system and may cause it to fail or stop working. Tackled in this post is a common Bluetooth problem encountered by iOS owners, including some with the recently released iPhone XR. Read on to find out what to do if your new iPhone won’t pair with or connect to a Bluetooth accessory.

If this happens to you, here’s what you need to do:

  • Go into your iPhone XR’s Settings.
  • Go to Bluetooth.
  • Select the Bluetooth connection having issues using the “i” in the circle.
  • Tap Forget this Device.
  • Try reconnecting to your Bluetooth device.

If you still can’t connect your iPhone XR:

  • Go into the Settings app.
  • Go to General.
  • Tap Reset.
  • Tap Reset Network Settings. (This will cause your phone to forget known Wi-Fi networks so have your password handy)
  • Try reconnecting.

You can also try resetting your device’s settings to its factory defaults. To do this:

  • Head into Settings.
  • Go to General.
  • Tap Reset.
  • Tap Reset All Settings.

If you’re still having issues, consider stopping by Cell Medic in Vero Beach, where do handle iPhone repair every day.

How to Fix iPhone XR iCloud Restore Problems

If your iPhone XR gets stuck updating iCloud Settings you’ll need to perform a hard reset.

To force your iPhone XR to restart you need to:

  • Press Volume Up and let go.
  • Press Volume Down and let go.
  • Press and hold the side button until the Apple logo appears on your screen.
  • If you did this correctly your phone should reboot itself. Once it powers up you’ll want to try again.

If you run into iCloud Restore problems on your new iPhone XR you’ll want to create a local backup on your computer and then restore the backup to your phone.

If for some reason you can’t get your old iPhone’s data backed up properly, take a look at our list of iCloud backup problems and fixes.

If you get stuck, come on in to Cell Medic in Vero Beach, we can solve your iPhone XR issues in person, and for a low cost.

iPhone XS Repair: -Common Issues and Solutions

The iPhone XS is one of the ongoing contributions from Apple and gloats of probably the most fascinating highlights. Regardless of whether it is the OLED show, sufficient extra room, a great camera, or the A12 Bionic processor, you will just make the most of your time tinkering with the highlights of this telephone. Be that as it may, even the best telephones accompany a lot of inconveniences and this one isn’t a special case also. Many individuals have detailed a few issues while utilizing this gadget. Knowing a portion of the handy solutions can enable you to handle them effortlessly.

Issue 1: Phone does not charge

Many individuals have run over this issue on their iPhone XS gadget when they plug it with the link or the charger to be utilized for charging it. The issues can show in a few different ways. While in a portion of the gadgets, the charging neglects to start when the telephone remains in the rest mode, for some, the charging procedure starts when they tap on the telephone.


  1. Check if the gadget has the most recent form of the product iOS 12.0 that Apple has discharged for the iPhones and the iPad.
  2. On the off chance that you face inconvenience while charging the telephone, you can go to the Settings to General and Software Update to ensure that your telephone utilizes the most recent variant of the product.
  3. The charging issues can be fixed when you go for a product factory reset.

Issue 2: problems with the Face ID

The iPhone XS has a Face ID rather than touchscreen and gives you a chance to open the telephone. Nonetheless, issues with Face ID are regular on this gadget, while clients attempt to set it out of the blue. Checking a couple of techniques may enable you to defeat this issue.


  1. If the device fails to register your face for the Face ID option, you must check whether you are scanning it in a room that is properly lit.
  2. Often, users face trouble with the feature after setting the Face ID; if you find it difficult to unlock the phone with your face, looking at the screen actively unlocks it easily. The phone needs to get your attention to work properly.
  3. The Face ID may learn your face once when you set it up; so, it might not register constant changes in your appearance.
  4. If the issues continue after this, you can contact Apple Support or take it to an authorized service center.

Issue 3: Slow Wi-Fi and data speed

Some people have noticed that the data and the Wi-Fi speeds are much slower than rated when connected to the mobile.


  1. Visit the Settings and then go to GeneralReset and finally Reset Network Settings to change or re-enter the password of Wi-Fi and it may be enough to help you get back the speed.
  2. Issues in the software can also lead to this trouble so it is worth checking whether you are using the latest version of the software on the device.

Issue 4: Bluetooth Connectivity

The iPhone XS highlighted Bluetooth 5.0 amid the dispatch and it has been there for a considerable length of time for certain foundations to fortify the innovative upgrades. With this choice of Bluetooth, you can expect better speed and range that makes it simple to exchange information. Much the same as each other element, this one accompanies the drawbacks too. A ton of clients have confronted inconvenience while interfacing with another gadget through Bluetooth. In the event that you unearth a similar inconvenience on this gadget, a couple of steps may guarantee that you are out of inconvenience.


  1. You can visit Settings from the home screen and choose Bluetooth to turn it OFF.
  2. After waiting for a few seconds you can toggle on the switch to put it ON.
  3. If turning the Bluetooth on and off does not resolve the issue of connectivity, you can go for updating with the latest version of iOS 12.0 to check if it still persists.
  4. For software update, you can visit Settings again and tap on General and select Software Update. After this, you can install the updates in the device easily.

In conclusion, many of these newer devices offer fantastic new features, but they come with thier share of issues. If you are still stuck, and need a hand, visit us in Vero Beach, FL where we are repairing iPhone XS’s every day.